VMware Basic Support & Subscription Service - 1 Year / 4 Incident - Service - 12 x 5 x 4 Business Hour - Technical
VMware® Basic Support and Subscription Service is designed for non-critical applications and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and e!cient access to the support center in your region. Each center is staffed with engineers that can provide industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
- Provides reliable support to resolve all your technical issues
- Features phone support service for dependable efficiency with peace of mind
- 4 Business Hour - Emergency phone consulting service response time for better accommodation with maximum reliability
- 1 Year / 4 Incident service duration to ensure maximum efficiency and precise results
| Product Type | Service |
| Manufacturer Part Number | WS-PRO-G-SSS-C |
| Manufacturer Website Address | http://www.vmware.com |
| Service Name | Basic Support & Subscription Service |
| Manufacturer | VMware, Inc. |
| Brand Name | VMware |
| Product Supported |
|
| Provided Support | Email Support |
| Web Support | |
| Web Knowledge Base Access | |
| Remote Monitoring | |
| Emergency Telephone Support | |
| New Releases Update | |
| Online Knowledge Base/Documentations/Forums | |
| Phone Support | |
| Service Description | 12x5x4 Business Hour |
| Service Duration | 1 Year / 4 Incident |
| Service Main Type | Technical |
| Service Response Time | 4 Business Hour - Emergency phone consulting |
The product has been discontinued and will not be restocked once sold out.
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